Privacy policy
Effective October 2026
This policy explains how Snowlux LLC (dba NightPlay Lighting) ("we", "us") collects and uses information about our customers and the people who contact us. We sell outdoor lighting to businesses and public organizations; we don't sell personal information.
What we collect
- Contact details you or your organization give us: name, title, organization, email, phone, and billing and shipping addresses.
- Business details about your project: the fixtures and options you're interested in, quotes, orders, invoices and payments, and notes from our conversations, site visits and trade shows (including business cards you hand us).
- Demo program details: the fixture options you choose, when and how you accepted the demo terms, and whether a card is on file.
- Payment cards: if you pay or save a card online, you enter it on a page run by our payment processor, Stripe. Stripe holds the card; we never see or store your full card number. We only see the card brand, last four digits and expiry.
- Website: our website doesn't use advertising or analytics cookies. Our hosting provider (Cloudflare) processes basic technical information such as IP addresses to deliver and protect the site.
How we use it
- To answer your questions, prepare photometric layouts and quotes, and follow up on your project.
- To ship demo fixtures and orders, invoice, collect payment and provide warranty support.
- To keep business, tax and accounting records.
- To send you occasional information about our products. You can ask us to stop at any time.
Who we share it with
Only with service providers that help us run the business, and only what they need:
- Stripe (card payments and saved cards), under Stripe's own privacy policy.
- Shipping carriers and our shipping label service (your name, shipping address and phone, to deliver).
- Cloudflare (hosting our website and our internal customer records system) and Backblaze (encrypted backups).
- Our email provider, to correspond with you.
- Professional advisers (such as accountants) and authorities when the law requires it.
We don't sell or rent personal information, and we don't share it for others' advertising.
How long we keep it
We keep customer and order records for as long as we have a business relationship and as long as needed for tax, accounting and warranty purposes (generally up to seven years after your last order). Saved cards for the demo program are removed once the demo ends and the fixture is returned or paid for.
Security
Our records system is only accessible to our staff and contractors with two-step sign-in, data is encrypted in transit, and backups are encrypted. Card details are handled only by Stripe.
Your choices and rights
You can ask us to tell you what information we hold about you, correct it, delete it (where we don't need to keep it for legal or accounting reasons), or stop marketing emails. Email sales@nightplaylighting.com and we'll respond within 30 days. Depending on where you live you may have additional rights under your state's law; we'll honor them.
Children
Our products and website are for businesses and organizations, not children, and we don't knowingly collect information from children under 13.
Changes and contact
If we change this policy we'll update the date above. Questions: sales@nightplaylighting.com, or by mail to Snowlux LLC, 2688 Rice St #1001, Saint Paul, MN 55113, or call (612) 887-7669.